Unlike emergencies we may face at home, we may not fully consider our vulnerability during a crisis in the workplace.
It would be logical to assume that there is a team of professionals in our workplaces who are well versed in crisis management and that a sound contingency plan is in place at all times. If it’s like most companies, your workplace likely has the support of security, legal and compliance professionals.
But does your company have a crisis management program? Have you seen it? If so, does it include clearly established protocols and training at all levels and is it updated constantly and is practiced routinely?
Here are six questions to ask your crisis management team:
Crisis Management should be considered an integral part of an organization’s operational health and success. Most companies conduct regular financial and performance reviews. Your company also should review and practice its crisis plan.
Integrated Crisis Management Solutions is composed of security operatives and communications professionals who offer risk assessments, streamlined emergency protocols, management training, customer and employee communication assistance, media relations and recovery programs. For more information, go to www.integratedcrisis.com.
When a modern-day crisis unfolds, gone are the days where executives can assemble in a war room to assess the potential damage and then take their time to formulate a response to appease the media and, more importantly, assuage the fears of their loyal customers – their most treasured asset.