When a modern-day crisis unfolds, gone are the days where executives can assemble in a war room to assess the potential damage and then take their time to formulate a response to appease the media and, more importantly, assuage the fears of their loyal customers – their most treasured asset.
Human trafficking, a form of modern slavery, has grown to become one of the largest social issues facing humanity today. It is defined by Merriam Webster Dictionary as organized criminal activity in which humans are treated as possessions to be controlled and exploited by being forced into prostitution or involuntary labor.
Organizations must no longer think, “This won’t happen to us.
Leadership: It’s the connective tissue that enables companies to react swiftly and responsibly to otherwise crippling events brought on by unexpected crises. The empowerment begins at the top with the executive suite fully engaged and committed to an established crisis protocol. At the top of the list is a clearly defined chain of command with triggers that can be seamlessly executed, in real time, to address the situation at hand.
The growing frequency of political protests and counter-demonstrations creates security concerns for event venues, including convention centers, hotels, colleges and university campuses. With the next general election cycle on the horizon, increased public protests are a certainty.
Even the most experienced traveler can be lulled into a false sense of security believing that the more exclusive or remote a hotel or resort is, the safer they are from outsider harm and intrusion.
The number of natural disasters in the U.S. and around the world are growing at epic proportions. Headlines are reporting with more frequency catastrophic events including hurricanes, flooding, wildfires, tornados and winter storms that have swept across the country.
The evening begins like any other at a 500-room hotel in the center of the city. Shortly after midnight, calls light up the switchboard. Several guests complain of nausea. Some already have called 911 for medical help. The night manager on duty contacts the general manager at home. Together, they make the decision to evacuate the hotel.
Each year, the U.S. averages a dozen tropical depression storms, with many developing into Category 3, or higher, hurricanes. According to the National Hurricane Center, 2017 was one of the most destructive seasons on record. Last week Hurricane Michael, an unexpected Category 4 storm devastated an entire town in the panhandle of Florida.
This statement, or a variation, is the default comment heard during a crisis, whether from a bank, hotel, transportation provider, tourist attraction, restaurant or manufacturer.
Unlike emergencies we may face at home, we may not fully consider our vulnerability during a crisis in the workplace.
Rarely a day passes without another disaster making headlines.Whether it’s a hurricane, raging wildfire or a mass shooting, the aftermath from a crisis is often staggering: ravaged land, leveled buildings or, even more horrific, the loss of lives.