Interesting facts about our specialists

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david trumble

David Trumble, a 30-year corporate communications and public relations executive, has served leading hospitality and travel companies including Hilton Worldwide, Doubletree Corporation, Best Western International and Mesa Air Group, the nation’s largest regional airline.

In his roles as a communications leader, he directed teams responsible for developing and implementing enterprise-level crisis communications plans, protocols, media relations, executive coaching sessions and recovery efforts.

As founder of Integrated Crisis Management Solutions, David works with his team of professionals to offer proven strategies for managing and mitigating the impact of crises, from hurricanes and wildfires to lawsuits and security breaches.

david trumble

SALVATORE CACCAVALE

Salvatore Caccavale, a 35-year, award-winning corporate security and safety veteran, combines an investigator’s instincts with business acumen to help his clients improve profitability and personnel performance by elevating standards, introducing stringent training, utilizing skillful strategies and pursuing astute negotiations.

He established Global Hospitality Security Solutions in 2018 after 30 years of service at Hilton Worldwide, where he served in roles of increasing responsibility, leading to senior director of safety & security for the Americas, responsible for overseeing 400 hotels from Canada to Argentina and working with executive, legal, communications and operational leaders.

During his tenure with Hilton, Caccavale helped achieve an 18% reduction in workers’ compensation claims in one year, mitigated OSHA complaints, served on the company’s Ethics Committee with oversight for confidential matters of employee wrongdoing, helped develop a business continuity management plan and chaired the Americas’ crisis team.

He also directed investigations of illegal activities at the hotel level, helped develop a companywide employee travel safety program, prepared security plans and arranged personal protection details for senior leaders and developed and administered the company’s risk program tool.

From 2004 to 2009, Caccavale served as a consultant with SafirRosetti, a New York-based company that offers intelligence-gathering, conducts investigations and provides security services. In that role he analyzed the security and operational needs of hotels, apartment complexes, office buildings and shopping malls.

He was chairman and vice chairman of AH&LA’s Safety & Security Committee and is a member of the U.S. State Department’s Overseas Security Advisory Council, Federal Bureau of Investigation’s Domestic Security Alliance Council and American Society for Industrial Security. He also served on the State Department’s global Hotel Working Security Group.

Caccavale studied at Thomas Edison State University in Trenton and is a graduate of the Morris County Police Academy in New Jersey. He earned numerous certifications, including Certified Lodging Security Director from the American Hotel & Lodging Association and Crime Prevention Officer and Dignitary Protection Officer from the New York City Police Department.

SALVATORE CACCAVALE

Kathryn potter

Kathryn Potter has devoted 30 years to the hospitality industry, now as president of KCP Media Public Relations and previously as a senior vice president of marketing and communications for the American Hotel & Lodging Association.

During her tenure at AH&LA, she consulted directly with the CEOs of the nation’s largest hospitality companies.  Her responsibilities included all communications, from promotions to crises.  She also coordinated the activities of AH&LA’s Communications and Safety and Security committees.

Among her accomplishments, she redeveloped AH&LA’s crisis communications program for member hotels and hotel companies.  The project included a new how-to manual and an educational video. She also published AH&LA’s award-winning Traveler Safety Tips.

During her tenure at DHS, she worked with them to adapt their See Something, Say Something campaign for the hotel industry. She also worked closely with them to educate hotels on the issue of human trafficking.

kathryn potter

Jeri clausing

Jeri Clausing brings her understanding of media relations and crisis communications from her formative experiences as a daily newspaper and wire service reporter.  This 30-year veteran has developed specialties in lodging, travel, tourism, politics, the internet, e-commerce, software and technology.

Her experience includes managing, reporting and editing news coverage for The Associated Press, The New York Times, The Denver Post, Seattle Post-Intelligencer and other major daily newspapers.

As senior editor for Travel Weekly, she provided in-depth coverage of hotel and tourism trends and reported from development hot spots around the world, including China, Dubai and Vietnam. During her tenure as executive editor of Interactive Week, she developed and edited cover stories and investigative stories.

jeri clausing

Rich Roberts

Rich Roberts, a communications veteran whose career spans more than four decades, began as a newspaper journalist and served three Fortune 500 companies as a corporate communications executive.

In his roles at Wyndham Worldwide, Cendant Corporation and Choice Hotels International, he developed crisis communications programs and implemented 24/7/365 coverage to protect the companies and their franchisees.

Using insights gained as a reporter covering numerous natural and manmade disasters, notably the Three Mile Island nuclear power plant accident, he served on teams that authored crisis communications plans for the American Hotel & Lodging Association and U.S. Commerce Department.

rich roberts

Nina Fairweather

Nina Fairweather, with more than 30 years of crisis management experience serving hospitality, travel and tourism clients worldwide, provides on-the-ground support to Integrated Crisis Management Solutions throughout the United Kingdom and Europe from her base in London.
 
She serves as a risk assessor, policy developer, trainer, auditor and advisor. Her role encompasses establishing functional strategies and priorities, developing and implementing policies, procedures and compliance toolkits and collaborating with contractors, government agencies and customers.
 
Her corporate experience includes interim head of safety & security for Travelodge Hotels Limited from 2017 to 2018; director of safety & security for Starwood Hotels & Resorts Worldwide from 2014 to 2017; associate director of environmental health & safety for Starwood from 2006 to 2014; and hygiene & safety advisor for Le Meridien Hotels & Resorts from 1999 to 2006.
 
Fairweather is a chartered member of the Institute of Occupational Safety & Health, a fellow of the Institute of International Risk Safety Management and a member of the Royal Environmental Health Institute of Scotland.  
 
She is enrolled on the Occupational Health & Safety Consultants Register and is an auditor of ISO 9001:2015 and ISO 45001:2018 standards.

Nina Fairweather

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